Two clinicians reviewing a patient care plan

One Workflow for Medication Access & Affordability

Streamline every step from prescription to patient support in real time.

Synchronize Every Step

Keep clinical, coverage, and program information updated as each prescription progresses, orchestrating work across teams and reducing friction along the way.

RWRodolfo Maxwell WindlerDOB 08/14/1972 ID 943-21-4587 Plan Blue Cross Blue Shield
Dupixent (dupilumab) Prior AuthorizationCase ID PA-78219435 Created May 6, 2025PA in progressResponse prepared
  1. Coverage reviewMay 6, 9:02 AM by CinnamonApproved for 1 year
  2. PA requiredMay 6, 9:03 AM by CinnamonPA required
  3. Paperwork preparedMay 6, 9:05 AM by Cinnamon3 forms
  4. Clinical case draftedMay 6, 9:12 AM by Cinnamon AICompleted
  5. Submitted to payerMay 6, 9:14 AM by CinnamonSubmitted
  6. More information requestedMay 6, 3:47 PM by PayerRequest received
    Response preparedMay 6, 4:35 PM by Cinnamon AIIn progress

    Cinnamon has prepared the response to the payer’s request for more information with supporting documents and clinical rationale.

    RESPONSE INCLUDES

    • Clinical rationale
    • Supporting documents
  7. ApprovedPending

Take Requirements to Resolution

Move prior authorization upstream, and add the speed and precision of AI. Cinnamon prepares requests with clinical data and supporting documentation for clinical review and approval.

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Why Cinnamon?

Open Doors, Not Locked Gates

A Unified Experience

Prior authorization and financial assistance, moving together in one platform

Free for Providers & Patients

Enterprise technology and AI, at no cost to providers, regardless of size or specialty

Pharmacist-Led

Shaped by clinical leaders who understand your challenges, because we’ve lived them before

Enterprise Security & Interoperability

HL7, FHIR, SOC 2, HIPAA, TX-RAMP, ePA, and HIPAA-compliant eFax

AI Drafts, Humans Decide

Automation with supporting documents, reviews, and approvals, so your team stays in control

A True Partner, Not Just AI

Dedicated support, clinical expertise, and proactive engagement so you don’t have to slow down just to speed up

Increase Visibility & Velocity

85%

Questions Answered with Pharmacist-Trained AI

90%

Care Team Acceptance Rate for AI-Generated Content

Metrics reflect average usage stats.
A clinician speaking with a patient

See One Connected Workflow in Action

Get a firsthand look at how Cinnamon helps patients access, afford, and stay on therapy.

Frequently Asked Questions

Cinnamon is a medication access platform that automates prior authorization and financial assistance in one connected workflow. Connecting patient and program data, care teams are able to manage the entire process end to end, with clear visibility into every case and next steps.