Smart
Financial Assistance
Automated, compliant support that lowers costs and improves adherence.
Rules vary. Funds move. Cinnamon keeps pace.
Patient assistance, handled at the point of care
Cinnamon unifies charity care, nonprofit grants, and manufacturer copay programs and Patient Assistance Programs (PAPs) in one workflow. We screen from EHR signals, auto-populate forms, capture e-signatures, and track awards/expirations with renewal nudges.
Fast, Compliant, Auditable
Fast, Compliant, Auditable
For Health Systems
- Reduce out-of-pocket burden and abandonment.
- Streamline applications with guided, auditable workflows.
- Enroll sooner with real-time program intelligence.
For Drug Manufacturers
- Shorten time-to-therapy and improve adherence.
- Expand equitable access through timely foundation matching.
- Gain actionable visibility into program impact, without PHI exposure.
How Cinnamon Connects Patients to Government Assistance
Cinnamon is designed to make sure patients don’t miss out on financial support they may qualify for.
Our system uses a waterfall coverage process to screen for available government programs:
Our system uses a waterfall coverage process to screen for available government programs:
Medicare & Medicaid Check
We verify whether a patient is eligible for Medicare or Medicaid coverage.
Medicare Low-Income Subsidy (LIS) Review
We check if the patient qualifies for extra help through Medicare’s Low-Income Subsidy program.
Application Support
If a patient is eligible, our platform helps complete and submit the necessary applications to ensure they can access benefits quickly.
With meticulous upfront work, we ensure patients don’t leave support on the table, unlocking the full range of available government assistance so costs fall and access gets easier.
Financial assistance embedded in your workflow
Foundation Program Intelligence
Cinnamon’s healthcare SaaS matches patients to nonprofit funds in real time. Automating follow-through so no one slips through the cracks.
Problem
Nonprofit foundations deliver targeted aid for underinsured patients, but funds open and close fast and eligibility is rigid.
Solution
Cinnamon monitors program availability by disease, matches eligible patients from EHR signals, and alerts your team to enroll.
Quickly and compliantly.
Quickly and compliantly.
Manufacturer Copay Automation
Copay programs can slash out-of-pocket costs, but they’re easy to miss.
Cinnamon does the heavy lifting:
- Real-time eligibility
- The right offer for the therapy
- One-click delivery:
E-voucher- Digital card
- Specialty workflow
So patients use it now and teams stay compliant.
Commercial insurance only; federal program exclusions apply.
Patient Assistance Programs (PAPs)
Manufacturer PAPs are vital lifelines for uninsured and underinsured patients. However, this process is often slowed by complex eligibility rules, manual enrollment, and fragmented communication.
Cinnamon streamlines PAP access by automatically verifying FPL requirements, checking eligibility, surfacing real-time program availability, collecting required patient signatures, and guiding enrollment.
It also tracks when medications need to be ordered and maintains detailed logs of when they are received. Ensuring nothing falls through the cracks.
Charity Care Safety Net
Cinnamon integrates charity care into our Coverage Waterfall to expedite care when other programs fall short.
Charity care enables health systems to provide access for financially vulnerable patients while balancing mission-driven care with financial and regulatory requirements.
It often serves as a lifeline for those who might otherwise forgo necessary treatment, typically managed by revenue cycle financial navigators.
It often serves as a lifeline for those who might otherwise forgo necessary treatment, typically managed by revenue cycle financial navigators.
The fastest path to “covered”
Coverage Waterfall
Cinnamon fuses EHR signals (demographics, insurance, meds, diagnoses) with FPL, benefits checks, and out-of-pocket estimates to decide in the right order how each patient can pay
